Job Details

Customer Care Representative

Customer Care Representative

Prishtine


Compensation

  • To be determined based on work experience and qualifications. 
Benefits
  •     Essential tools, training, and skills development
  •     Join a skilled and successful team
  •     Competitive pay with unlimited earning potential
  •     Clear career advancement paths
  •     Perks for high performers
  •     Be part of an award-winning, inclusive culture

Job Description

Join our team at Royal York Property Management in Prishtina, Kosovo, and the surrounding areas as a Customer Care Representative where your skills will be highly valued. We are looking for dedicated individuals with a proven track record in customer care, detail-oriented, and capable of taking our customer service efforts to new heights.

As a Customer Care Representative with Royal York Property Management, you will play an essential role in providing exceptional customer support. Your responsibilities will encompass addressing customer inquiries, resolving issues, and ensuring a positive customer experience.

If you're a professional Customer Care Representative in Prishtina, Kosovo, seeking a rewarding career with growth opportunities, Royal York Property Management offers an environment where your customer service expertise will be highly valued and further developed. Apply now to become a key contributor to our customer care team and advance your career in providing outstanding customer service.

Responsibilities

  • Cultivating a consistently positive, empathetic, and professional demeanor when interacting with customers.
  • Swiftly addressing customer inquiries with timely responses.
  • Engaging with customers through a variety of communication channels.
  • Recognizing and effectively resolving customer grievances.
  • Efficiently managing the processing of orders, forms, applications, and requests.
  • Offering insights on the effectiveness of the customer care process.
  • Upholding client satisfaction and delivering professional support consistently.
Qualifications
  • Completion of high school education, a general education degree, or an equivalent qualification.
  • Capability to maintain composure when dealing with stressed or upset customers.
  • Exceptional communication skills, which encompass active listening.
  • Proficiency in organizational tasks with a keen eye for detail.
  • Aptitude for working effectively under pressure and meeting stringent deadlines.
  • Demonstrated proficiency in interpersonal interactions.

Grow Your Career 

Join the innovative team at Royal York Property Management in Prishtina, Kosovo, and surrounding areas, as a Customer Care Representative. Royal York is the largest property management company in Canada, and we're dedicated to developing your skills and expanding your professional network. With ambitious growth plans, we offer sales professionals with a passion for Real Estate limitless opportunities for advancement and recognition. Ready for a rewarding career in property management? Become a key part of our growth journey and find your limitless potential with us.

Company’s Culture